ELEVEN MEDIA AGENCYWEBSITE & CUSTOMER JOURNEY.
Our own website was the first journey we had to fix: explain a new kind of agency to a business owner in under a minute, and give them one clear next step.
The Journey
HOW WEPLANNED IT.
The same four steps we run for every client, in the order we ran them here.
Research.
Who lands here, what they already believe about agencies, and the questions they need answered before they hand over a website and a budget.
Plan.
One journey, top to bottom. The problem, the real number, what we do, the work, how we think, then a single offer: the free acquisition audit.
Build.
Designed and built in house. Every section ends in the same next step, and the calculator lets a visitor put their own numbers on the problem.
Optimize.
Audit requests are the scoreboard. We watch where visitors drop off and rewrite the sections that lose them.
The Scoreboard
Measured on audit requests, not page views. The site is live, and the first round of changes is already in.
Let's Fix What's Leaking
READY TO FIXTHE JOURNEY?
Tell us where you want to grow. We'll show you what we'd change first.